1. Overview

Klority, a service provided by vellsoft solution ("Company", "we", "us", or "our"), strives to provide a high-quality service to all our customers. If you are not satisfied with our service, we offer a refund policy to ensure your peace of mind.

2. Refund Eligibility

We provide a 30-day money-back guarantee for all new subscriptions. If you are dissatisfied with Klority for any reason, you may request a full refund within 30 days of your initial purchase.

To be eligible for a refund, you must:

Be within the first 30 days of your initial subscription.
Not have violated our Terms of Service.

3. How to Request a Refund

To request a refund, please contact our support team at support@klority.com with the following information:

Your account email address.
The date of purchase.
A brief explanation of why you are requesting a refund (this helps us improve our service).

4. Processing Refunds

Once your refund request is received and approved, we will process the refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

5. Monthly and Annual Renewals

Refunds are typically only available for initial purchases and not for subsequent renewals unless required by law. However, you can cancel your subscription at any time to prevent future charges.

6. Contact Us

If you have any questions about our Refund Policy, please contact us at support@klority.com.